Refund Policy

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At Visio Consulting, we aim to provide high-quality services to our clients. However, we understand that circumstances may arise where a refund is necessary. This Refund Policy outlines the terms and conditions regarding refunds for our services.

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1. Eligibility for Refunds

• Refund requests must be submitted within 7 days of purchase.

• Refunds will only be issued for services that have not yet been rendered or commenced.

• If a project has been started but not completed, a partial refund may be issued based on the work completed.

• No refunds will be issued for completed services.

2. Non-Refundable Services

The following services are non-refundable:

• Custom development work after approval and commencement.

• Consultation fees.

• Subscription-based services after the billing cycle has started.

• Any third-party fees incurred on behalf of the client.

3. Refund Process

• To request a refund, please contact us at contact@visioconsulting.co.uk with your order details and reason for the refund.

• Once your request is received, we will review it and notify you of the approval or rejection.

• Approved refunds will be processed within 5 business days.

• Refunds will be issued to the original payment method used.

4. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.

5. Contact Us

For any questions regarding this Refund Policy, please contact us at:

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Visio Consulting
+44 7367402319
contact@visioconsulting.co.uk
www.visioconsulting.co.uk